Online Collaboration Regardless of where they are in the world, your team members can share information and edit documents. With version tracking, you will always know who changed what.
- Wiki: Create, collaborate on, and link relevant content together for training materials, business strategy plans, operating manuals, employee handbooks, marketing collateral, etc. Collaborators can track revision history by date and publisher and restore content if needed.
- Content Workflow: Require content approval by one or many users prior to publication.
- Forums: Facilitate and manage categorical, threaded, topical, forum-based discussions that are documented for easy access and tracking.
- Commenting: Many modules such as blogs, articles, media players, file managers enable content commenting, which allows users to quickly post ideas and feedback. This facilitates valuable user collaboration and documentation around marketing collateral, product specification documents, training videos, customer support collateral, and other business initiatives.
- System Notification: Receive notification of content additions, submissions, modifications, updates, and deletions. System admins are also notified of new user requests and various user activities within the Affinity Hub.
- Calendaring: The rich general, personal, or groups-based calendar system allows event and task collaboration across the enterprise or among team members. RSS compliance ensures stakeholders have easy access to all the dates and tasks important to them.
- Group Messaging: Easily and quickly send emails or in-site messages to all members in a project team or work group.
- Content Trackbacks: Cross-link related content throughout the Affinity Hub for easy relevance access and definition.
- Content Tagging: Tag page, article, blog, image, audio, video, document, file, news feed content for easy and quick access throughout your Affinity Hub.
- Knowledge Base: Organize, document, and maintain content contributed by employees, vendors, customers, and other stakeholder for easy future access.
- Content Subscription: Users often waste time trying to find new and relevant content. Save users precious time by pushing content updates from other users, groups, or the entire community directly to their configurable dashboard.
Web Content Management Using a "point and click" interface, anyone that can use Microsoft Word can manage a website. If your security rules permit, a user can customize their environment, upload images, change colors, button and screen titles and more. If security permissions are appropriately enabled more advanced users can completely edit CSS and HTML code.
- Word Filter: Appropriately censor unacceptable words from posted content by maintaining a word filter.
- Ecommerce System: Great for consumer-based Affinity Hubs, fully-enabled, secure, ecommerce stores at the community or group levels enable shopping-cart-based selling of products and services to group members, community members, or the general public. The ecommerce store integrates with most popular third-party payment gateways such as AuthorizeNet.
- Photo Album Management: Organize images into albums and create community and/or collaboration for social or professional events, projects, proposals, portfolios, etc.
- Ad-Hoc Page Creation: Create a new page of content for the main site, subsite, or profile in a couple seconds.
- Rich-Text Editor: A robust WYSIWYG (What You See Is What You Get) rich text editor allows you to control content presentation and layout as you do in standard word processing software such as Microsoft Word.
- Form Builder: Quickly build forms for privately or publicly engaging your user base. Admins can define which users or user groups are notified of new submissions, which are stored in a database for quick future reference and access.
- Traffic Statistics & Tracking: Robust monitoring and usage information allows you to track content popularity.
- RSS-Compliant Content Syndication: All content from blogs, articles, message boards, comments, profile or site content updates, media library, etc. is RSS/XML compliant and can be easily syndicated privately or publicly to your users based on your business requirements.
- Media Manager: The 360Media Manager is iTunes Podcast and RSS/XML compliant, allowing you to maintain iTunes compatible audio or video podcasts using your media.
- Content Privacy: All content in the 360Affinity Hub Solution can be controlled by a rules-driven privacy policy engine, which limits accessibility to specifically "assigned" users. For example, a blog entry can be accessed by : (1) the public; (2) the private, logged-in community; (3) a group or set of groups; (4) a specific person or persons within the community.
- Layout Style: Customize the colors, banners, backgrounds, headers, navigation, and layout of profiles and websites with an easy-to-use wizard-based, point-and-click interface.
- RSS Feed Aggregator: Collect and disseminate information by importing content from any RSS/XML compliant news feed source.
- Blogs: Categorically organized blogs allow users to offer their thoughts, opinions, and feedback on any personal and professional topic.
- File Management: Organize important and informational files into multiple folders and make them available for users to view or download. The system supports all popular file formats.
- Announcements: Quickly relay organization initiatives, news, and announcements to your users.
Social Networking Allow users to find and connect with each other socially or professionally, as per your business rules and requirements.
- Member Management: Create, manage, contact and associate members at both the community administration and group adminsitration levels.
- Account Authentication: An authentication system ensures users are "who they say they are" by requiring time-expired responses to a link provided via email after they signup.
- Mass Mailing: Hub Admins can mass mail user and user groups. Group Admins can also mass or selectively contact group members via in-site message or email.
- Email Address Book Import: This powerful and important tool helps create "buzz" within a community while facilitating the network effect for public and consumer-oriented Affinity Hubs. It allows users to effectively pursue viral community building and content proliferation efforts by personally contacting their friends, family, and colleagues. Users can securely supply their login usernames and passwords for popular email providers such as MSN, Hotmail, Gmail, AOL Mail, and Yahoo! Mail, and automatically retrieve all of the address book contact entries. This significantly minimizes efforts required for users to contact others.
- Referral/Invitation Engine: Especially useful for public and consumer Affinity Hubs, this system enables users to pursue viral community growth and content dissemination by equipping them to personally contact their friends, family, and colleagues.
- Who’s Online?: Access and monitor real-time activity by allowing users to see when other users are logged-in.
- Layout Style: Customize the colors, banners, backgrounds, headers, navigation, and layout of user profiles and websites with an easy-to-use wizard-based, point-and-click interface.
- RSS Feed Aggregator: Collect and disseminate information by importing content from any RSS/XML compliant news feed.
- In-Site Messaging: Eliminate spam and increase communication access, efficiency, and effectiveness by enabling web-based messaging within your password-protected Affinity Hub environment.
- Instant Messenger: Communicate with colleagues, customers, vendors, project teams, or group members, using a real-time instant messenger.
- Chat: Communicate across the enterprise/community or within work groups using the chat system. All communication can also be documented and tagged for easy access in the future.
- Relationship Engine: “Friending” (peer-to-peer relationship association) facilitates controlled access to your user base.
Knowledge Asset Management An organization’s most valuable “asset” is its people’s knowledge. Anyone in your organization may have the right information, but not the needed access, ability, or appropriate communication pathways to share it with the company. Knowledge Asset Management helps harvest valuable knowledge within your organization, so it can be defined, documented, stored, and repurposed.
- Content Tagging: Every piece of content within the 360Affinity Hub environment can be “tagged." Content Tags enable dynamic content within the environment to be dynamically linked to other content that is similar. This empowers the user to find relevant information to a particular topic being discussed or researched without having to go “looking for it." Further, if a comment, post, or content piece is created in response to another content element, it can automatically inherit parent element tags.
- Content Ranking: How do you find the most pertinent information in a community of several thousand people? “Content Ranking” empowers the community to determine information relevancy, and the accuracy and value of posts. Content is then displayed based on its rank. Further, content is that is determined to be irrelevant based on a specific content score can be automatically purged.
- Wiki: Easily repurpose, create, collaborate on, and link relevant content together for training materials, business strategy plans, operating manuals, employee handbooks, marketing collateral, etc. Collaborators can track revision history by date and publisher and restore content if needed.
- File Management: File Management enables you and your users to share important files. This enables your environment to always be “on-point” with what they are supposed to know.
- Knowledge Base: Asking questions to your organization’s general population and leveraging the above tools are key methods for harvesting valuable information throughout your company. 360's Knowledge Asset Management System removes stringent “hierarchy” from and streamlines knowledge sharing and communication pathways, enabling you to more effectively and efficiently gather, search, rank, refine and publish information.
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